Abstract
The modernization of registry services through technologies such as digitalization, \textit{blockchain}, and artificial intelligence is crucial for administrative efficiency and social inclusion. This study evaluated the impact of these tools on public registries through a systematic review following the PRISMA protocol. A total of 20 documents were analyzed from databases including Scopus, Web of Science, Dimensions, and {Google Scholar. The findings highlight that these technologies enhance transparency, traceability, and equitable access, although challenges remain regarding infrastructure and digital literacy in vulnerable contexts. It is concluded that the effective implementation of these technologies requires comprehensive strategies combining investment in infrastructure, inclusive policies, and civic education. Such measures are essential to strengthen a more resilient, efficient, and socially equitable state model.
References
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Electronics Communication Conf. Okinawa, Japan: ACM, Jul. 2019, pp. 124–130.
[9] K. Alexander and X. Karametaxas, “Digital transformation and financial inclusion,” in Routledge Handbook of Financial Technology and Law. London, UK: Routledge, 2021, pp. 273–290.
[10] S. Ali et al., “Metaverse in healthcare integrated with explainable ai and blockchain: Enabling immersiveness, ensuring trust, and providing patient data security,” Sensors, vol. 23, no. 2, p. 565, Jan. 2023.
[11] Z. Zhang, “The impact of blockchain technology on financial markets and its future trends: An economic perspective based on data analysis,” Modern Management Science & Engineering (MMSE), vol. 6, no. 1, p. 205, May 2024.
[12] Y. Sun, W. Zhang, and Z. Cai, “Challenges and implications of ai in digital security,” Advances in Economics, Management and Political Sciences, 2024.
[13] A. W. Mahardika and F. S. Papilaya, “Analysis of information technology governance to improve the semarang district community and civil services using cobit 2019 framework, International Journal of Information Systems and Technology, vol. 7, no. 2, 2024.
[14] P. Datta, L. Walker, and F. Amarilli, “Digital transformation: Learning from italy’s public administration,” Journal of Information Technology Teaching Cases, vol. 10, no. 2, pp. 54–71, Nov. 2020.
[15] L. Miller, K. Peters, M. Pappano, and K. Manuel, “A research review for librarians working with electronic serials and licensing agreements in the age of the internet and distance education,” The Bottom Line, vol. 12, no. 3, pp. 113–120, Sep. 1999.
[16] O. Konashevych and M. Poblet, “Blockchain anchoring of public registries: Options and challenges,” in Proc. 12th Int. Conf. on Theory and Practice of Electronic Governance (ICEGOV 2019). Melbourne, VIC, Australia: ACM, Apr. 2019, pp. 317–323.
[17] D. Allessie, M. Sobolewski, L. Vaccari, and F. Pignatelli, Blockchain for Digital Government: An Assessment of Pioneering Implementations in Public Services. Luxembourg: Publications Office of the European Union, 2019.
[18] E. Linklater, “Book review: Information technology law: The law and society,” SCRIPTed, vol. 11, no. 2, Sep. 2014.
[19] L. Yan, S. Yin-He, Y. Qian, S. Zhi-Yu, W. Chun-Zi, and L. Zi-Yun, “Method of reaching consensus on probability of food safety based on the integration of finite credible data on blockchain,” IEEE Access, vol. 9, pp. 123 764–123 776, 2021.
[20] A. Pasini and P. Pesado, “Quality model for e-government processes at the university level: A literature review,” in Proc. 9th Int. Conf. on Theory and Practice of Electronic Governance (ICEGOV 2016). Montevideo, Uruguay: ACM, Mar. 2016, pp. 436–439.
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