Resumen
La modernización de los servicios registrales mediante tecnologías como la digitalización, el blockchain y la inteligencia artificial es crucial para la eficiencia administrativa y la inclusión social. En este trabajo se evaluó el impacto de estas herramientas en los registros públicos mediante una revisión sistemática basada en el protocolo PRISMA. Se analizaron 20 documentos seleccionados de las bases Scopus, Web of Science, Dimensions y Google Académico. Los resultados destacan que estas tecnologías mejoran la transparencia, la trazabilidad y el acceso equitativo, aunque persisten desafíos relacionados con la infraestructura y la alfabetización digital en contextos vulnerables. Se concluye que la implementación efectiva de estas tecnologías requiere estrategias integrales que combinen inversión en infraestructura, políticas inclusivas y formación ciudadana. Estas acciones son esenciales para consolidar un modelo estatal más resiliente, eficiente y socialmente equitativo.
Citas
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[10] S. Ali et al., “Metaverse in healthcare integrated with explainable ai and blockchain: Enabling immersiveness, ensuring trust, and providing patient data security,” Sensors, vol. 23, no. 2, p. 565, Jan. 2023.
[11] Z. Zhang, “The impact of blockchain technology on financial markets and its future trends: An economic perspective based on data analysis,” Modern Management Science & Engineering (MMSE), vol. 6, no. 1, p. 205, May 2024.
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[13] A. W. Mahardika and F. S. Papilaya, “Analysis of information technology governance to improve the semarang district community and civil services using cobit 2019 framework, International Journal of Information Systems and Technology, vol. 7, no. 2, 2024.
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[15] L. Miller, K. Peters, M. Pappano, and K. Manuel, “A research review for librarians working with electronic serials and licensing agreements in the age of the internet and distance education,” The Bottom Line, vol. 12, no. 3, pp. 113–120, Sep. 1999.
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[17] D. Allessie, M. Sobolewski, L. Vaccari, and F. Pignatelli, Blockchain for Digital Government: An Assessment of Pioneering Implementations in Public Services. Luxembourg: Publications Office of the European Union, 2019.
[18] E. Linklater, “Book review: Information technology law: The law and society,” SCRIPTed, vol. 11, no. 2, Sep. 2014.
[19] L. Yan, S. Yin-He, Y. Qian, S. Zhi-Yu, W. Chun-Zi, and L. Zi-Yun, “Method of reaching consensus on probability of food safety based on the integration of finite credible data on blockchain,” IEEE Access, vol. 9, pp. 123 764–123 776, 2021.
[20] A. Pasini and P. Pesado, “Quality model for e-government processes at the university level: A literature review,” in Proc. 9th Int. Conf. on Theory and Practice of Electronic Governance (ICEGOV 2016). Montevideo, Uruguay: ACM, Mar. 2016, pp. 436–439.
[2] T. Malik, “Digital transformation through the prism of digital identity,” Journal of Public Policy Practitioners, vol. 1, no. 2, pp. 33–48, Dec. 2022.
[3] J. Aayale and M. Seffar, “A step towards an inclusive digital transformation of the public administration in a developing country: Evidence from morocco,” Journal of Public Administration and Governance (JPAG), vol. 11, no. 2, p. 331, Jun. 2021.
[4] O. V. Ptashchenko, O. P. Kyrylenko, and O. Y. Kurtsev, “The impact of digital transformations on the development of the modern economic space: Human capital, inclusion, security,” Business Inform, vol. 7, pp. 180–190, 2024.
[5] O. Konashevych, “Cross-blockchain protocol for public registries,” International Journal of Web Information Systems (IJWIS), vol. 16, no. 5, pp. 571–610, Nov. 2020.
[6] A. Tsalgatidou and T. Pilioura, “An overview of standards and related technology in web services,” Distributed and Parallel Databases, vol. 12, no. 2–3, pp. 135–162, 2002.
[7] R. Bradford and K. Nichols, “Applying registry services to spaceflight technologies to aid in the assignment of assigned numbers to disparate systems and their technologies to further enable interoperability,” in Proc. SpaceOps 2006 Conf. Rome, Italy: American Institute of Aeronautics and Astronautics, Jun. 2006.
[8] S. N. Khan, M. Shael, and M. Majdalawieh, “Blockchain technology as a support infrastructure in e-government evolution at dubai economic department,” in Proc. 2019 Int.
Electronics Communication Conf. Okinawa, Japan: ACM, Jul. 2019, pp. 124–130.
[9] K. Alexander and X. Karametaxas, “Digital transformation and financial inclusion,” in Routledge Handbook of Financial Technology and Law. London, UK: Routledge, 2021, pp. 273–290.
[10] S. Ali et al., “Metaverse in healthcare integrated with explainable ai and blockchain: Enabling immersiveness, ensuring trust, and providing patient data security,” Sensors, vol. 23, no. 2, p. 565, Jan. 2023.
[11] Z. Zhang, “The impact of blockchain technology on financial markets and its future trends: An economic perspective based on data analysis,” Modern Management Science & Engineering (MMSE), vol. 6, no. 1, p. 205, May 2024.
[12] Y. Sun, W. Zhang, and Z. Cai, “Challenges and implications of ai in digital security,” Advances in Economics, Management and Political Sciences, 2024.
[13] A. W. Mahardika and F. S. Papilaya, “Analysis of information technology governance to improve the semarang district community and civil services using cobit 2019 framework, International Journal of Information Systems and Technology, vol. 7, no. 2, 2024.
[14] P. Datta, L. Walker, and F. Amarilli, “Digital transformation: Learning from italy’s public administration,” Journal of Information Technology Teaching Cases, vol. 10, no. 2, pp. 54–71, Nov. 2020.
[15] L. Miller, K. Peters, M. Pappano, and K. Manuel, “A research review for librarians working with electronic serials and licensing agreements in the age of the internet and distance education,” The Bottom Line, vol. 12, no. 3, pp. 113–120, Sep. 1999.
[16] O. Konashevych and M. Poblet, “Blockchain anchoring of public registries: Options and challenges,” in Proc. 12th Int. Conf. on Theory and Practice of Electronic Governance (ICEGOV 2019). Melbourne, VIC, Australia: ACM, Apr. 2019, pp. 317–323.
[17] D. Allessie, M. Sobolewski, L. Vaccari, and F. Pignatelli, Blockchain for Digital Government: An Assessment of Pioneering Implementations in Public Services. Luxembourg: Publications Office of the European Union, 2019.
[18] E. Linklater, “Book review: Information technology law: The law and society,” SCRIPTed, vol. 11, no. 2, Sep. 2014.
[19] L. Yan, S. Yin-He, Y. Qian, S. Zhi-Yu, W. Chun-Zi, and L. Zi-Yun, “Method of reaching consensus on probability of food safety based on the integration of finite credible data on blockchain,” IEEE Access, vol. 9, pp. 123 764–123 776, 2021.
[20] A. Pasini and P. Pesado, “Quality model for e-government processes at the university level: A literature review,” in Proc. 9th Int. Conf. on Theory and Practice of Electronic Governance (ICEGOV 2016). Montevideo, Uruguay: ACM, Mar. 2016, pp. 436–439.
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