Management Control Systems in the Context of Digital Transformation: A Theoretical and Empirical Review
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Keywords

management control systems
digital transformation
digital capabilities
digital governance
artificial intelligence

How to Cite

Reyes Acevedo, J. E., Pineda Moran, C. S., Esteban Nieto, N. T., & Carhuachin Marcelo, A. I. (2026). Management Control Systems in the Context of Digital Transformation: A Theoretical and Empirical Review. Minerva, 7(21), 114-124. https://doi.org/10.47460/minerva.v7i21.359

Abstract

Digital transformation is reconfiguring management control systems (MCS) through new forms of information processing, automation, coordination, and decision-making. This study exami-nes this relationship through an integrative review and relational thematic synthesis of 16 documents selected from specialized literature. The evidence was organized into six clusters: MCS architecture and reconfiguration, digital dynamic capabilities, digitalization and data-driven control, governance and decentralization, controllers and digital competencies, and artificial intelligence and algorithmic control. Co-occurrence analysis identified digitalization and data-driven control as the main connecting node, particularly through its relationships with controller competencies and governance. Four cross-cutting tensions also emerged: stability--adaptation, centralization--decentralization, automation--professional judgment, and efficiency--explainability. The findings indicate that digital transformation does not replace management control systems; rather, it reshapes their architecture, functions, professional roles, and governance mechanisms.

https://doi.org/10.47460/minerva.v7i21.359
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References

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